If you are having trouble with a ticket you bought, we recommend contacting the partner website directly:
Please remember that all tickets start with Axxx, you wil have to contact the partner based on the booking code.
The best way to get in touch with our team is to send us an email at hello@tourscanner.com! Our team will handle your request as soon as possible.
If you want information about free tickets or accessibility be sure to check out our dedicated pages.